Set in an urban school, this program shows how unexpressed anger, hurt feelings, thoughtless words, name-calling, and threatening can cause conflicts to erupt and escalate. Young teens are empowered to resolve their conflicts by avoiding "conflict starters" and applying "conflict solvers." Best friends Tina and Mariah suddenly just can't seem to get along. In mediation, Tara shows them how reflective listening, expressing their feelings and problem solving can help them work through their conflict. In art class, Jake thoughtlessly puts down Roberto's drawing. Infuriated, Roberto retaliates by destroying Jake's work. Jake and Roberto learn the importance of apologizing and accepting an apology in resolving conflicts. At lunch, Luca pushes Eric when she cuts in front of him. After name-calling, threatening and insulting each other, they learn how compromising and using humor can defuse a major conflict.